Posts Tagged ‘New Virus’

How do I completely delete the old anti-virus before installing a new one?

prisC asked:


I’ve removed the older anti-virus from my laptop through “remove program” option in the control panel. However, when I tried to install the new anti-virus using the installation disc I’ve just bought, it stated that the old anti-virus had not been removed yet. I’ve rechecked so many times but it didn’t work. The system requirements of my laptop are fine and compatible. So, what was wrong and how can I fix it?

What do I need to do before installing new anti virus software?

Autumn Dream asked:


I already have Norton Anti virus in my computer but it’s the 2005 version and it got expired, I don’t have the CD with me and so I can’t update. I want to download a new anti virus but do I need to remove the Norton anti virus before I install the new one? What other things do I need to consider before installing? Also, which anti virus do you suggest? Thanks a lot.